• Introduction to Supply chain management: digital transformation and optimization

Supply chain digital transformation is the process of deploying digital tools, technologies, and strategies to enhance efficiency and optimize.

• Design thinking and innovation

Design thinking is a mindset and approach to problem-solving and innovation anchored around human-centered design.

• Call centre and telephone skills

This is a short programme for entry into a Call Centre career. With this short course you will learn the fundamentals of telephone services and how to handle calls effectively.

• Communication in the workplace

 Good communication in the workplace ensures employees have the information they need to perform well, builds a positive work environment.

• Finance for non-finance managers

This module will be useful to students who have no prior knowledge of the concepts of financial management. 

• Workplace readiness

The programme equips students with the skills, confidence and ethical grounding necessary to excel in professional environments. 

• Introductory leadership

An Introduction to Leadership is a concise course that discusses the various types of leadership, whether leaders are born or made and practices common to leaders.

• Project management fundamentals

The Project Management Fundamentals course provides a comprehensive overview of essential concepts and skills behind project management.

• Basic Conflict management

It teaches the most effective strategies for handling and resolving conflict in the workplace

• Business writing programme

• Basic customer service

Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services.

• Introduction to change management

Change management is the process, tools and techniques to manage the people-side of business change in order to achieve the required business outcome, and to realize that business change effectively within the culture of the workplace.
 

• Digital transformation in the workplace

Digital workplace transformation is the process of creating a modern and flexible work environment that leverages digital technologies to enhance collaboration.